Tuesday, July 19, 2016

FFM Agent and Broker Program

  • For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov or call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”
  • Direct questions about a client’s Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596.
  • Direct questions about SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.

Monday, July 18, 2016

Federally-facilitated Marketplace

Plan year 2016 Federally-facilitated Marketplace (FFM) registration and training for agents and brokers closed on the Marketplace Learning Management System (MLMS) on July 15 at 11:59 AM Eastern Time (ET).  
Agents and brokers are no longer able to complete any of the plan year 2016 FFM registration requirements, including completing a plan year 2016 training curriculum; completing identity proofing; signing the applicable Agreement(s); or printing copies of their Registration Completion Certificate(s). Plan year 2016 FFM registration expires on October 31, 2016 
CMS is preparing to launch the plan year registration soon and to get information about the agent and broker FFM registration and training requirements for plan year 2017, please register atwww.REGTAP.info for one of several upcoming webinars CMS is hosting. Agents and brokers can only register for one session.