Thursday, November 26, 2015

An amazing Aflac employee


Dear Aflac,

I felt an obligation to write a short letter to inform you that one of your agents is not only a stellar employee, but also an amazing person.

His name is David (Mark) Decherd, and from the moment I first met with him, he was warm, non-pressuring and reassuring. Shortly after learning that I had malignant melanoma, his kindness and reassuring ways continued. I felt both shocked and somewhat lost in the typical sea of paperwork, phone calls, and insurance questions most people experience with any major diagnosis and surgery.
Mr. Decherd, or Mark as I refer to him… was not only helpful, calm and caring… but he quickly became a person that anyone would be proud to call a friend. Mark confided that his wife had gone through similar circumstances with cancer, and therefore so did his entire family. He also told me on more than one occasion to not even think of him as simply an agent, offering me to call his cell at any time, day or night, no matter what I needed. On a few occasions I did just that, and Mark was always there, whether it was a simple text after hours, or even a lengthy conversation. I cannot explain how comforting it is to know that someone is there for you with experience on both sides of the patient insurance fence when you are in need, but Mark is exactly that; and this is a quality that no amount of money or efficiency in a company can ever replace.

Thanks to Mark, my initial and on-going fight with cancer was far smoother than I could ever imagine, because I always felt like I had someone there in my corner, at my beckon call if I needed him, at all times. So I wanted to let you know, as much as I value Aflac and your commitment to pay your policyholders almost immediately… it is people like David (Mark) Decherd that truly create the love your company.

Because of this man, I will forever be an ambassador for Aflac!

John Lemonakis

Aflac  Policy Holder

Tuesday, November 17, 2015

November 17, 2015
Congratulations on your Super Fireball Award
Congratulations. You set your goal, started strong and qualified for Aflac's Super Fireball Award. I hope you take great pride in your achievements during this first 26 weeks of your Aflac career.
I want to personally thank you for the time and effort reflected in this award. It's no easy task to earn 95,000 qualifying points and keep a no-pay rate of 13 percent or less. As a reward, you will receive a Super Fireball awards plate to place on our Fireball/Star Series awards plaque as well as $600 in bonus cash. Aflac allows you to track all rewards you receive through the "My Awards" link found on your Duck Gear page.
If you need assistance or have questions, please email
You've come a long way, and I encourage you to continue to strive for success and become one of our All-Stars. Best wishes in the weeks ahead.