FFM Agent and Broker Program

• For information about the FFM agent and broker program, contact the Producer and Assister Help Desk via email at FFMProducer-AssisterHelpDesk@cms.hhs.gov or call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”
• Direct questions about a client’s Individual Marketplace plan to the Marketplace Call Center at 1-800-318-2596.
• Direct questions about SHOP Marketplace coverage to the SHOP Call Center at 1-800-706-7893.